East Boston Savings Bank (EBSB)
and
Mt. Washington Bank, a Division of EBSB
10 Meridian Street
East Boston, MA 02128
1-800-657-3272 (EBSB) or 617-268-0379 (MWB)

ELECTRONIC FUND TRANSFER AGREEMENT AND DISCLOSURE
For purposes of this disclosure and agreement the terms "we", "us" and "our" refer to East Boston Savings Bank (EBSB). The terms "you" and "your" refer to the recipient of this disclosure and agreement.

The Electronic Fund Transfer Act and Regulation E require institutions to provide certain information to customers regarding electronic fund transfers (EFTs). This disclosure applies to any EFT service you receive from us related to an account established primarily for personal, family or household purposes. Examples of EFT services include direct deposits to your account, automatic regular payments made from your account to a third party and one-time electronic payments from your account using information from your check to pay for purchases or to pay bills. This disclosure also applies to the use of your ATM or Visa Check Card at automated teller machines (ATMs) and any networks described below.

TERMS AND CONDITIONS. The following provisions govern the use of electronic fund transfer (EFT) services through accounts held by East Boston Savings Bank (EBSB) which are established primarily for personal, family or household purposes. If you use any EFT services provided, you agree to be bound by the applicable terms and conditions listed below. Please read this document carefully and retain it forfeiture reference.

ELECTRONIC FUND TRANSFER SERVICES PROVIDED

SERVICES PROVIDED THROUGH USE OF ATM OR VISA CHECK CARD
If you have received an electronic fund transfer card ("ATM" or "Visa Check Card") from us you may use it for the type(s) of services noted below, and the following provisions are applicable:

USING YOUR CARD AND PERSONAL IDENTIFICATION NUMBER ("PIN"). In ardor to assist us in maintaining the security of your account and the terminals, the ATM or Visa Check Card remains our property and may be revoked or canceled at any time without giving you prior notice. You agree not to use your ATM or Visa Check Card for a transaction that would cause your account balance to go below zero, or to access an account that is no longer available or lacks sufficient funds to complete the transaction, including any available line of credit, We will not be required to complete any such transaction, but if we do, we may, at our sole discretion, charge or credit the transaction to another account; you agree to pay us the amount of the improper withdrawal or transfer upon request

Your ATM may only be used with your PIN. Certain transactions involving your Visa Check Card require use of your PIN. Your PIN is used to identify you as an authorized user. Because the PIN is used for identification purposes, you agree to notify East Boston Savings Bank (EBSB) immediately if your ATM or Visa Check Card is lost or if the secrecy of your PIN is compromised. You also agree not to reveal your PIN to any person not authorized by you to use your ATM or Visa Check Card or to write your PIN on your ATM or Visa Check Card or on any rather item kept with your ATM or Visa Check Card. We have the right to refuse a transaction on your account when your ATM or Visa Check Card or PIN has been reported lost or stolen or when we reasonably believe there is unusual activity on your account.

The security of your account depends upon your maintaining possession of your ATM or Visa Check Card and the secrecy of your PIN. You may change your PIN if you feel that the secrecy of your PIN has been compromised. You may change your PIN by visiting a branch location and having our staff make the appropriate changes to your card's PIN.

ATM SERVICES

ATM SERVICES. The services available through use of your ATM are described below.

You may withdraw cash from your checking account(s), money market account(s), and Statement Savings Account(s).

You may make deposits into your checking account(s), money market account(s), and Statement Savings Account(s).

You may transfer funds between your checking and money market accounts, Checking and Statement Savings Accounts, and Checking and Checking Accounts.

You may make balance inquiries on yew-checking account(s), money market account(s), and Statement Savings Account(s).

VISA CHECK CARD SERVICES. The services available through use of your Visa Check Card are described below.

You may withdraw cash from your checking account(s), money market account(s), and Statement Savings Account(s).

You may make deposits into your checking account(s), money market account(s), and Statement Savings Account(s).

You may transfer funds between your checking and money market accounts, Checking and Statement Savings Accounts, and Checking and Checking Accounts.

You may make balance inquiries on your checking account(s), savings account(s), and money market account(s).

You may make payments on consumer loans, home mortgage loans, and home equity teens that you have with us. Payments made at ATMs (whether by transfer, or in cash, check, draft, at money order) are subject to verification and the posting of such payments to a loan account may be delayed until the funds can be collected.

NETWORK. Your ability to perform the transactions or access the accounts set forth above depends on the location and type of ATM you are using and the network through which the transaction is being performed. A specific ATM or network may not perform or permit all Of the above transactions.

Besides being able to use your ATM or Visa Check Card of our ATM terminals, you may access your accounts through the following network(s): NYCE, CIRRUS and ALLPOINT (ALLPOINT participation is for those ATM, Debit or Visa Check Cards containing the ALLPOINT Ego on the back of the card only.)

ATM FEES. When you use an ATM not owned by us, you may be charged a fee by the ATM operator or any network used, and you may be charged a fee for a balance inquiry even if you do not complete a fund transfer.

POINT OF SALE TRANSACTIONS
You may use your Visa Check Card to purchase goads and services from merchants that have arranged to accept your Visa Cheek Card as a means of payment (these merchants are referred to as "Participating Merchants"). Some Participating Merchants may permit you to receive cash back as part of your purchase_ Purchases made with your Visa Cheek Card, including any purchase where you receive cash, ate referred to as "Point of Sale" transactions and will cause your "designated account" to be debited for the amount of the purchase. The designated account for Visa Check Card transactions is your checking account.

In addition, your Visa Check Card may be used at any merchant that accepts Visa® debit cards for the purchase of goods and services. Your card may also be used to obtain cash from your designated account at participating financial institutions.

Each time you use your Visa Check Card, the amount of the transaction will be debited from your designated account. We have the tight to return any check or other item drawn against your account to ensure there are funds available to pay for the Visa Check Card transactions. We may, but do not have to, allow transactions which exceed your available account balance or, if applicable, your available overdraft protection. If we do, you agree to pay the overdraft.

CURRENCY CONVERSION - Visa®. When you use your card with the Visa® logo at a merchant that settles in currency other than US dollars, the charge will he converted into the US dollar amount. The currency conversion rate used to determine the transaction amount in 05 dollars is a rate selected by Visa® from a range of rates available in wholesale currency markets for the applicable central processing date, which rate may vary from the rate Visa® itself receives, or the government-mandated rate in effect for the applicable central processing date, hl each instance, plus or minus any adjustment determined by the issuer. The conversion rate in effect on the processing date may differ from the rate in effect on the transaction date or the posting date.

SERVICES PROVIDED THROUGH USE OF PHONE BANKING LINE
You may perform the following functions through use of Phone Banking Line.

You may initiate transfers of funds between your Checking and Checking Accounts, and Checking and Statement Savings Accounts.

You may make balance inquiries on your checking account(s), money market account(s), and Statement Savings Account(s).

PREAUTHORIZED TRANSFER SERVICES

You may arrange for the preauthorized automatic deposit of funds to your checking account(s), savings account(s), and money market account(s).

You may arrange for the preauthorized automatic payment of bills from your checking account(s), savings account(s), and money market account(s).

SERVICES PROVIDED THROUGH USE OF EBSB ONLINE or MWB ONLINE
East Boston Savings Bank (EBSB) offers its customers use of our EBSB Online or MWB Online service.

EBSB Online or MWB Online are a services that allow customers to perform balance inquiries, review Checking, Savings and Money Market transaction history, transfer funds (except to/from Passbook Savings) and pay bills via the Internet 24 hours per day. Please see separate EBSB Online Banking and Bill Payment Terms and Conditions or MWB Online Banking and Bill Payment Terms and Conditions for further details.

ELECTRONIC CHECK CONVERSION
You may authorize a merchant or other payee to make a one-time electronic payment from your checking account using information from your check to pay for purchases or to pay bills.

Listed below are additional descriptions pertaining to Electronic Check Conversions. Your check may result in an electronic funds transfer. This may happen several ways. For instance:

- You can purchase goods or pay for services and authorize a merchant or service provider to convert your check into an electronic funds transfer.

- At the time you authorize a check, the merchant or service provider may ask to collect a fee in the event the check is returned for insufficient funds. Paying such a fee electronically is an electronic funds transfer.

- Your authorization to promote these types of electronic funds transfers may be expressed in writing or indicated through the pasting of a sign by the merchant.

LIMITATIONS ON TRANSACTIONS

TRANSACTION LIMITATIONS – ATM
CASH WITHDRAWAL LIMITATIONS - You may withdraw up to $510.00 through use of ATMs in any one day, You may make up to 6 withdrawals of cash through use of ATMs in any one day.

TRANSACTION LIMITATIONS - VISA CHECK CARD
CASH WITHDRAWAL LIMITATIONS - You may withdraw up to $510.00 through use of ATMs in any one day. You may make up to 5 withdrawals of cash through use of ATMs In any one day.

POINT OF SALE LIMITATIONS - You may buy up to $1,500.00 worth of goads or services in any one day through use of our Poiht of Sale service. You can use our Point of Sale service for up to 25 transactions in any one day.

OTHER LIMITATIONS
The terms of your account(s) may limit the number of withdrawals you may make each month. Restrictions disclosed at the time you opened your account(s), or sent to you subsequently will also apply to your electronic withdrawals and electronic payments unless specified otherwise.

We reserve the right to impose limitations for security purposes at any time.

NOTICE OF RIGHTS AND RESPONSIBILITIES
The use of any electronic fund transfer services described in this document creates certain rights and responsibilities regarding these services as described below.

RIGHT TO RECEIVE DOCUMENTATION OF YOUR TRANSFERS
TRANSACTION RECEIPTS. Depending on the location of an ATM, you may not be given the option to receive a receipt if your transaction is $15.00 or less. Upon completing a transaction of more than $15.00, you will receive a printed receipt documenting the transaction (unless you choose not to get a paper receipt). These receipts (or the transaction number given in place of the paper receipt) should be retained la verify that a transaction was performed. A receipt will be provided for any transaction of more than $15.00 made with your ATM or Visa Check Card at a Participating Merchant. If the transaction is $15.00 or less, the Participating Merchant is not required to provide a receipt.

PERIODIC STATEMENTS.  If your account is subject to receiving a monthly statement, all EFT transactions will be reported on it. If your account is subject to receiving a statement less frequently than monthly, then you will continue to receive your statement on that Cycle, unless there are EFT transactions, in which case you will receive a monthly statement. In any case you will receive your statement at least quarterly.

PREAUTHORIZED DEPOSITS. If you have arranged to have direct deposits made to your account at least once every 60 days from the same person or company:
- you can call us at 800-657-3272 or 877-223-8880 to find out whether or not the deposit has been made.

PASSBOOK ACCOUNTS. If the only type of electronic fund transactions are preauthorized deposits you will not receive a statement for your Passbook account. if you bring your Passbook to us, we will record any electronic deposits that were made to your account since the last time you brought in your Passbook. You will not receive a periodic statement noting these transactions on your Passbook account,

DOCUMENTATION AS EVIDENCE OF TRANSFER. Any documentation that is provided to you which indicates that an electronic Mid transfer was made shall be admissible as evidence of such transfer and shall constitute prima facie proof that such transfer was made to another person.

RIGHTS REGARDING PREAUTHORIZED TRANSFERS
RIGHTS AND PROCEDURES TO STOP PAYMENTS. If you have instructed us to make regular preauthorized transfers out of your account, you may stop any of the payments. To stop a payment,
call us at
800-657-3272 or 877-223-8880
or write to:
East Boston Savings Bank or Mt. Washington Bank a div. of EBSB
                        Deposit Operations............. Deposit Operations
                        67 Prospect Street.............. 455 W. Broadway
                        Peabody, MA 01960-1604... South Boston, MA 02127
We must receive your call or written request at least three (3) business days prior to the scheduled payment. if you call, please have the following information ready: your account number, the date the transfer is to take place, to whom the transfer is being made and the amount of the scheduled transfer. If you call, we will require you to put your request in writing and deliver it to us within fourteen (14) days after you call.

YOUR ABILITY TO STOP PAYMENT. Unless otherwise provided in our Agreement, you may not stop payment of electronic fund transfers, therefore you should not employ electronic access for purchases or services unless you are satisfied that you Will not need to stop payment.

The initiation by you of certain electronic fund transfers from your account will, except as otherwise provided in our Agreement, effectively eliminate your ability to stop payment of the transfer.

NOTICE OF VARYING AMOUNTS. If you have arranged for automatic periodic payments to be deducted from your checking or savings account and these payments vary in amount, you will be notified by the person or company you are going to pay ten days prior to the payment date of the amount to be deducted. You may choose instead to get this notice only when the payment would differ by more thane certain amount from the previous payment, or when the amount would fall outside certain limits that you set.

OUR LIABILITY FOR FAILURE TO STOP PREAUTHORIZED TRANSFER PAYMENTS. If you order us to stop one of the payments and have provided us with the information we need at least three (3) business days prior to the scheduled transfer, and we do not stop the transfer, we will be liable for your losses or damage.

YOUR RESPONSIBILITY TO NOTIFY US OF LOSS OR THEFT
If you believe your ATM or Visa Check Card or PIN or Internet banking access code has been lost or stolen: call us at: 800-657-3272 or 877-223-8880 (8:00 AM to 4:30 PM)
or write to:
East Boston Savings Bank or Mt. Washington Bank a div. of EBSB
                        Deposit Operations............. Deposit Operations
                        67 Prospect Street.............. 455 W. Broadway
                        Peabody, MA 01960-1604... South Boston, MA 02127

You should also call the number or write to the address listed above if you believe a transfer has been made using the information from your check without your permission.

CONSUMER LIABILITY
Tell us at once if you believe your ATM or Visa Check Card or PIN or internet banking access code has been lost or stolen or used without permission or if you believe that an electronic fund transfer has been made without your permission using information from your cheek. Telephoning is the best way of keeping your possible losses down.

Your liability shall not exceed $50.00 for any unauthorized electronic fund transfer or a series of transfers arising from a single loss or theft of your ATM or Visa Check Card or PIN.

Also, if your statement shows transfers you did not make, including those made by card, code, or other means, tell us at once. If you do not tell us within 60 days after the statement was transmitted to you, you may not get back any money you lost after the 60 days it we can prove that we could have stopped someone from taking the money if you had told us in time. If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time periods.

CONSUMER LIABILITY FOR UNAUTHORIZED TRANSACTIONS INVOLVING VISA CHECK CARD
The limitations on your liability for unauthorized transactions described above generally apply to all electronic fund transfers. However, different limitations apply to certain transactions involving your card with the Visa® logo. These limits apply to unauthorized transactions processed on the Visa® Network.

If you notify us about an unauthorized transaction involving your Visa Check Card, and the unauthorized transaction took place on the Visa® Network, zero liability will be imposed on you for the unauthorized transaction. We may increase the limit of your liability for such unauthorized transactions if we reasonably determine, based on substantial evidence, that you were grossly negligent or fraudulent in the handling of your account or your Visa Check Card The zero liability provisions do not apply to PIN-based transactions not processed by the Visa® Network, including ATM transactions.

Your liability for unauthorized transactions with your se Check Card that involve PIN-based debit transactions not processed by the Visa® Network, including ATM transactions, are described under "Consumer Liability" above.

ILLEGAL USE OF VISA CHECK CARD. You agree not to use your Visa Check Card for any illegal transactions, including internet gambling and similar activities.

IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR TRANSACTIONS
In case of errors or questions about your electronic fund transfers:
call us at: 800-657-3272 or 877-223-8880
or write to:
East Boston Savings Bank or Mt. Washington Bank a div. of EBSB
                        Deposit Operations............. Deposit Operations
                        67 Prospect Street.............. 455 W. Broadway
                        Peabody, MA 01960-1604... South Boston, MA 02127

or use the current information on your most recent account statement.

Notification should be made as soon as possible if you think your statement or receipt is wrong or if you need more information about a transaction listed on the statement or receipt. You must contact East Boston Savings Bank (EBSB) no later than 60 days after it sent you the first statement an which the problem or error appears. You must be prepared to provide the following information:

• Your name and account number.
• A description of the error or transaction you are unsure about along with an explanation as to why you believe it is an error or why you need more information.
• The dollar amount of the suspected error.

If you provide oral notice, you will be required to send in your complaint or question in writing within ten (10) business days.

We will determine whether an error occurred within ten (I0) business days (twenty (20) business days for new accounts) after we heir from you and will correct any error promptly. If we need more time, however, we may take up to forty-five (45) days (ninety (90) days for new accounts and foreign initiated or Point of Sale transfers) to investigate your complaint or question. If we decide to do this, we will credit your account within ten (10) business days (twenty business (20) days for new accounts) for the amount which you think is in error, so that you will have the use of the money during the time it takes to complete our investigation. if we ask you to put your complaint or question in writing and we do not receive it within ten (10) business days, we may not credit your account. The extended time periods for new accounts apply to all electronic fund transfers that occur within the first thirty (30) days after the first deposit to the account is made, including those for foreign initiated of Point of Sale transactions. Visa's® cardholder protection policy requires that we provide provisional credit for losses from unauthorized Visa@ Check Card use within five (5) business days of notification of the loss.

We will tell you the results within three (3) business days after completing our investigation. if we decide that there was no error, we will send you a written explanation.

You may ask for copies of the documents that we used in our investigation.

LIABILITY FOR FAILURE TO COMPLETE TRANSACTION
If we do not complete a transfer to or from your account an time or in the correct amount according to our agreement with you, we will be liable for your losses or damages as provided by law. However, there are some exceptions. We will NOT be liable, for instance: - If through no fault of ours, you do not have enough money in your account to make the transfer.

• If the transfer would result in your exceeding the credit limit on your fine of credit, if you have one.
• If the electronic terminal was not working properly and you knew about the breakdown before you started the transfer.
• If circumstances beyond our control (such as fire or flood, computer or machine breakdown, or failure or interruption of communications facilities) prevent the transfer, despite reasonable precautions we have taken.
• If we have terminated our Agreement with you.
• When your ATM or Visa Check Card has been reported lost or stolen or we have reason to believe that something is wrong with a transaction.
• If we receive inaccurate or incomplete information needed to complete a transaction.
• In the case of preauthorized transfers, we will not be liable where there is a breakdown of the system which would normally handle the transfer.
• If the funds in the account are subject to legal action preventing a transfer to or from your account.
• If the electronic terminal does not have enough cash to complete the transaction.

There may be other exceptions provided by applicable law.

CHARGES FOR TRANSFERS OR THE RIGHT TO MAKE TRANSFERS
We reserve the right to impose a fee and to change fees upon notice to you.

DISCLOSURE OF ACCOUNT INFORMATION
You agree that merchant authorization messages transmitted in connection with Point of Sale transactions are permissible disclosures of account information, and you further agree to release East Boston Savings Bank (EBSB) and hold it harmless from any liability arising out of the transmission of these messages.

We will disclose information to third parties about your account or electronic fund transfers made to your account:

• Where necessary to complete a transfer or to investigate and resolve errors involving the transfer(s); or
• In order to verify the existence and condition of your account for a third party such as a credit bureau or merchant; or
• To an attorney or collection agency employed by us; or
• In order to comply with government agency or court orders; or
• When the person is authorized to have access to our records as part of their official duties; or
• With your written consent that expires forty-five days after receipt by us.

DEFINITION OF BUSINESS DAY
Business days are Monday through Friday excluding holidays.

AMENDING OR TERMINATING THE AGREEMENT
We may change this agreement from time to time. You will be notified at least 30 days before a change will take effect if it will cause you an increase in costs or liability or it will limit your ability to make electronic fund transfers. No notice will be given if the change is necessary for security reasons. We also have the right to terminate this agreement at any time.

TERMINATION. You may terminate your right to any of the services that you have agreed to under this Agreement by giving us writteh notice. For preauthorized transfers, you must terminate any agreement authorizing transfers to or from your account by notifying the perscih or company initiating the transfer, You will remain obligated to us under this Agreement for all of your transactions, even if they occur or are completed after this Agreement has ended. Termination of your electronic fund transfer service does not terminate your account(s) with us. Closing the account to which the service relates simultaneously terminates your electronic fund transfer service. We may terminate qtly of the services that have been agreed to under this Agreement for any reason and at any time without prior notice to you. If the account is a joint account, any owner of the account may terminate this Agreement, and the termination will apply to all joint owners on the account. If either you or we terminate your services under this Agreement, we will no longer have to complete any of your electronic fund transactions.

NOTICE OF ATM SAFETY PRECAUTIONS
SAFETY PRECAUTIONS FOR ATM TERMINAL USAGE. Please keep in mind the following basic safety tips whenever you use an ATM:

• Have your ATM or Visa Check Card ready to use when you reach the ATM. Have all of your forms ready before you get to the machine.  Keep some extra forms (envelopes) at home for this purpose.
• If you are new to ATM usage, use machines close to or inside a financial institution until you become comfortable and can conduct your usage quickly.
• If using an ATM in an isolated area, take someone else with you if possible. Have them watch from the car as you conduct your transaction.
• Do not use ATMs at night unless the area and machine are well-lighted. If the lights are out, go to a different location.
• If someone else is using the machine you want to use, stand back or stay in your car until the machine is free. Watch out for suspicious people lurking around ATMs, especially during the times that few people are around.
• When using the machine, stand so you block anyone else's view from behind.
• If anything suspicious occurs when you are using a machine, cancel what you are doing and leave immediately. If going to your car, look your doors.
• Do not stand at the ATM counting cash. Check that you received the right amount later in a secure place, and reconcile it to your receipt then.
• Keep your receipts and verify transactions on your account statement. Report errors immediately. Do not leave receipts at an ATM location.

ADDITIONAL PROVISIONS

Your account is also governed by the terms and conditions of other applicable agreements between you and East Boston Savings Bank (EBSB).

You agree not to reveal your PIN to any person not authorized by you to access your account.

We reserve the right to revoke any card that has not been utilized in a twelve (12) month period or more. Therefore, if you use yollr Gard mainly for emergency purposes, we suggest that you use it periodically to ensure that it remains in active status.

if we initiate legal action to collect money owed to us under the above terms and conditions, including counterclaims, you agree to pay all our costs for such action, including reasonable attorney's fees.

WARNING: As part of the security system for the protection of your Card and PIN, we may use hidden cameras and other security devices to determine who is using the Card and PIN at an ATM. Please refer to Truth In Savings Disclosures for further information on accoUtits accessible through Electronic Fund Transfers.

ONLINE BANKING DISCLOSURE STATEMENT

East Boston Savings Bank (“we,” “our,” “us”) requires that all persons accessing our Online Banking Services adhere to the following terms and conditions. By subscribing to or accessing any of our Online Banking Services you indicate your acknowledgement and acceptance of these terms and conditions, which from time to time are subject to change.

You must have an East Boston Savings Bank or Mt. Washington Bank account to use our EBSB Online Banking or MWB Online Banking Services. The terms and conditions for your account including any account disclosures, schedule of fees and any change of terms notices are considered part of this disclosure.

By subscribing to our Online Banking Services, you authorize us to use a third party to provide these services to you on behalf of either East Boston Savings Bank or the Mt. Washington Bank division.

Online Banking Features

East Boston Savings Bank offers its Online Banking Service to enable you to (i) transfer funds between your accounts, and make loan payments from these accounts, (ii) obtain account balances and transaction activity for your accounts, (iii) view images of your account statements and cancelled checks, (iv) send email messages to and receive email messages from us and (v) bill payment. The available funds information displayed does not include any overdraft protection you may have. Optional External Transfers features are also available. The Online Banking Service features are subject to the terms listed below.

• For the purpose of Online Banking transactions, business days are Monday through Friday. Saturdays, Sundays, and Federal holidays are considered to be non-business days.
• The Transaction Cutoff Times are as follows:
• For transfers between your accounts here at East Boston Savings Bank, the Transaction Cutoff Time is 9:00 p.m. Eastern Time on any business day.
• For scheduling Bill Payment transactions, the Transaction Cutoff Time is 9:00 p.m. Eastern Time on any business day.
• For transfers between your accounts here at East Boston Savings Bank and another financial institution (External Transfer), the Transaction Cutoff Time is 7:00 p.m. Eastern Time on any business day.
  

This is the time by which you must transmit your payment instructions to us in order for those instructions to be considered received on that business day. Payment instructions entered after the designated Transaction Cutoff Time will be processed on the next business day. The time recorded by the Online Banking Service will be considered the official time of the transaction.

• The Scheduled Payment Date is the day you designate a bill payment to be made. Funds must be available in your Bill Payment Account on the Scheduled Payment Date. If the date you schedule a payment to be initiated is a non-business day, funds must be available in your Bill Payment Account on the following business day.
• Note: Per applicable Federal and State laws, a Transfer Limit applies to transfers (including bill payments) made from a Savings or Money Market account. Transfers from a Savings or Money Market account to another account or to third parties by preauthorized, automatic, telephone or computer transfers are limited to six per statement cycle with no more than three by check, draft, or similar order to third parties.
• You may view balances on Checking, Savings, Money Market, Certificates of Deposit and Loan Accounts. You may view transaction activity on Checking, Savings, and Money Market Accounts.
• You may request a stop payment to be placed on a check that you have written from your checking or money market account which has not yet been paid or certified. We will not take action on your stop payment request until we receive the completed request typically on the following business day. Unless you notify us within 14 days of your request that the information you provided in your request is incorrect. If you do not provide corrected information within the fourteen (14) days, you agree that the stop payment request has been approved by you. We will honor your stop payment request for a period of six (6) months from the date of your request. You may renew your request after six (6) months by telephoning us at 877-223-8880.

Personal Service Fee Schedule
The following fees may be charged for use of these Online Banking services.

• Online Banking. Our Online Banking Service is offered free of charge. In order to maintain active status for this service, you must access it at least once every 60 days. If you do not, we will automatically un-enroll you from this service. You may re-enroll at any time.
• Blocked account: A $30.00 fee will be imposed on accounts that are reactivated.

We may change the fees associated with the Online Banking, Bill Payment or External Transfer Service with 30 days prior written notice.

Online Banking Security

A Username and Password are required to access the Online Banking Service. You agree not to give or make available any of your login credentials for the Online Banking Service to any other individuals, including anyone claiming to represent us. You acknowledge that we will never ask you for your Password for any reason.

The first time you logon to the Online Banking Service, you will be presented with enrollment screens for Secure Sign On. You will be asked to choose a picture and personal phrase and to provide answers to several identifying questions. You may also choose to register your personal computer.

Tell us AT ONCE if you believe that your Username and/or Password has been compromised or if you believe that a transaction has been made without your permission. Telephone us at 877-223-8880 to notify us of the compromise. Your contacting us right away will help reduce your possible losses. You should also immediately change your Password.

Bill Payment Service Details

A Bill Payment is a preauthorized transfer made from your designated deposit account based upon payment information provided by you. The Bill Payment Service permits you to direct payments from your Bill Payment Account to third parties (“payees”). Bill payment payees can be individuals or businesses.

Bill payments can be made from a Checking or Money Market Account. All payments will be deducted from your designated Bill Payment Account, and you agree that we may debit your Bill Payment Account for such payments without requiring your signature on the item and without prior notice by you.

All bill payments must be payable in U.S. dollars to a payee located in the United States (including Guam, Puerto Rico, U.S. Virgin Islands and international U.S. military bases). You may not use the Bill Payment Service for any payments to organizations conducting business illegally. For payments to U.S. government agencies (IRS, taxes, child support, court fees, etc.) the Bill Payment Service has limited ability to research any issues that may arise due to the government’s strict adherence to the Consumer Privacy Act. The Bill Payment Service will not be responsible for any late fees or penalties that may be incurred for these types of payments. If you choose to initiate these types of payments, it will be your sole responsibility if these payments are delayed or improperly processed or credited. You may not use the Bill Payment Service to make payments to settle securities purchases or for insurance payments,
court-ordered payments, overdue payments, alimony, or child support payments. We reserve the right, from time to time, to further restrict the types of payees to whom bill payments made be made using the Bill Payment Service.

Scheduling Bill Payments

You may choose to schedule one-time payments or you may choose to schedule recurring payments for the same dollar amount to be paid at regular intervals. You should schedule a payment to a new payee, at least ten (10) business days before any payment due date in order to allow time for us to setup the payee and verify information about your account with the payee. We may make the payment either by transferring the funds electronically to the payee or by mailing the payee a check. You authorize us and any third party acting on our behalf to choose the most effective method to process your payment, including without limitation, electronic, paper, or some other means. If the payment is intended for a payee located in a U.S. Territory (including Guam, Puerto Rico, U.S. Virgin Islands and international military bases) or for a U.S. government agency, you must schedule it at least ten (10) business days prior to the due date shown on your invoice or provided in your agreement with the payee. If the payment is an
electronic payment, you must schedule it to be made at least three (3) business days prior to the due date shown on your invoice or provided in your agreement with the payee, not taking into account any applicable grace period. If the payee cannot accept electronic payments and a check payment is to be made, you must schedule that payment to be made at least five (5) business days prior to the payment due date described above. You may schedule payments during the “grace period,” but any late charges associated with these payments will be your responsibility regardless of the cause of the late payment. If you do not have sufficient funds in your Bill Payment Account on the scheduled payment date, your payment may be delayed. If you do not follow the time frames described above for scheduling payments or do not have sufficient funds in your Bill Payment Account, we shall not be liable for any failure to make payment. You will bear full responsibility for all penalties, late fees, finance charges, damages or other actions taken by the payee as a result of your scheduling. If you schedule your payment and follow all instructions provided, but the payment is not received by the payee in a timely manner, you may contact us at 877-223-8880. We will work with the payee on your behalf to attempt to have any late fees or charges reversed. The date the payee credits the payment depends upon the payee’s payment processing procedures and East Boston Savings Bank will not be responsible for any delay in crediting the payment that is a result of the payee’s payment processing procedures.

If the payee is a common payee, the address may be changed to reflect the address through which that payee accepts electronic remittances. You will not have the ability to change this address online thereafter. If you move, or if the payee sends you a new address, you will need to enter a new payee into the system with the new address.

Bill Payment Limits

The per item maximum is $9,999.99

The total daily maximum per customer is $10,000.00

These limits may be subject to change at our discretion.

Insufficient Funds

If there are insufficient funds in your Bill Payment Account to make payments, we may either refuse to pay the item or make payment thereby overdrawing your account. In either occurrence, you are responsible for any overdraft fees imposed, as disclosed in our Personal Service Fee Schedule. Your Bill Payment Account may be blocked due to overdraft activity. If your Bill Payment Account is blocked, no additional Bill Payments will be processed until the account is properly funded and all outstanding payments or transfers have been cleared.

If a payment has been made to a payee for which funds are not available in your Bill Payment Account, and we are unable to recover the amount of the payment by debit to the payee or by charging your Bill Payment Account, you agree to repay the funds owed immediately upon demand.

Confirmation of Payments

Each time you properly execute and schedule a payment, the “My Bills” and “Scheduled Payments” screen will display the details of the payment including the Payment Confirmation Number in the “Payments Outbox.” If you have canceled a payment successfully, the “Payments Outbox” will no longer display the details for that payment.

External Transfer Service Details – Only available for online account customers.

An external transfer is a way for you to move funds between accounts you have with us and accounts you have at another financial institution. If you would like this transfer to occur on a regular basis, you can set up a recurring external transfer. You may designate an East Boston Savings Bank checking or savings accounts on which you are an individual or joint owner for this service. You may make transfers to checking or savings accounts on which you are an individual or joint owner at another financial institution. You may make transfers from checking or savings account on which you are an individual or joint owner at another financial institution. You must contact us at 877-223-8880 or email us at info@MtWashingtonBank.com to request the External Transfer Service. We will require you to complete an External Transfer Application and provide proof of ownership of the external account, i.e. a valid check or copy of a recent bank statement, prior to enabling this service.

Any applicable External Transfer fees and charges will be applied to your designated East Boston Savings Bank External Transfer account. All outgoing transfers will be deducted from your designated External Transfer Account, and you agree that we may debit your External Transfer Account for such payments without requiring your signature on the item and without prior notice by you.

Eligibility

You must have a deposit account in good standing at East Boston Savings Bank that has been open for 90 days or more with no history of excessive overdrafts, uncollected or unavailable funds to be eligible for this service.

Some External Accounts may not be eligible for this Service. For example, credit card accounts or some types of brokerage or investment accounts may not allow External Transfers. It is your responsibility to verify processing restrictions with the financial institution at which you hold the account prior to initiating any transfers.

Scheduling External Transfers

You may choose to schedule one-time transfers or you may choose to schedule recurring transfers for the same dollar amount to be paid at regular intervals. If you schedule an external transfer to be made on a non-business day, it will automatically be rescheduled for the next business day.

We cannot guarantee the date that an external transfer will be completed. Generally, an external transfer will be completed within 2-3 business days of the scheduled transfer date.

External Transfer Limits

The per transfer limit is $150,000.00. This limit may be subject to change at our discretion.

Insufficient Funds

If there are insufficient funds in your East Boston Savings Bank Account to make a transfer, we may either refuse to make the transfer or make the transfer thereby overdrawing your account. In either occurrence, you are responsible for any overdraft fees imposed, as disclosed in our Personal Service Fee Schedule. Your External Transfer Service may be blocked due to overdraft activity. If your External Transfer Service is blocked, no additional External Transfers will be processed until the account is properly funded and all outstanding payments or transfers have been cleared.

If a transfer has been made for which funds are not available in either your sending or receiving External Transfer Account, and we are unable to recover the amount of the payment by charging your East Boston Savings Bank account, you agree to repay the funds owed immediately upon demand.

Confirmation of Payments

Each time you properly execute and schedule an External Transfer, the “Scheduled external transfers” screen will display the details of the transfer including the Confirmation Number. If you have canceled a transfer successfully, the “Scheduled external transfer” screen will no longer display the details for that transfer.

Availability of Funds

Transfers made from an external account to your account at East Boston Savings Bank will not be available for withdrawal for nine (9) business days.

Canceling Payments or Transfers

Except for those payments and transfers which are completed immediately, such as transfers between your East Boston Savings Bank accounts, a scheduled payment or transfer may be canceled up by you up until the designated Transaction Cutoff Times mentioned above on the Scheduled Payment Date. Any future dated payments (a one-time payment you schedule to occur within the next 364 days) or recurring payments (a payment you schedule to occur at a weekly, monthly, quarterly, semi-annually or annually) must be canceled by the Designated Transaction Cutoff Time at least one (1) Business Day prior to the next scheduled payment date.

If your request is not received before the scheduled payment date, you will be responsible for the payment. A cancellation of the recurring payment or transfer instruction will affect all future payments or transfers associated with that payment or transfer.

Stopping Payments or Transfers

Once a payment or transfer has been processed it cannot be deleted or modified. If you wish to stop a payment previously authorized and it is too late to cancel the payment as described above, you can contact us by telephone at 877-223-8880 for assistance. Unless otherwise provided in this agreement, you may not stop payment on electronic fund transfers, therefore you should not employ electronic access for purchases of services unless you are satisfied that you will not need to stop payment. The initiation by you of certain electronic fund transfers from your account will, except as otherwise provided in this agreement, effectively eliminate your ability to stop payment of the transfer. If a bill payment was sent as a check payment, we will make every effort to accommodate your request; however we will have no liability for failing to do so if we have not received your request in a timely manner. There is a fee for each stop payment order for bill payments. You agree that we may debit this fee from your Bill Payment Account. The amount of the stop payment fee is disclosed in our Personal Service Fee Schedule.

If you call us with a stop payment order, we may also require you to present your request in writing within fourteen (14) days after you call. If you stop any preauthorized payment to another party, we may not make further payments to that party until you have provided a new authorization or have requested us in writing to resume making those payments. After six (6) months, any stop payment will terminate and must be renewed in order to continue effect. East Boston Savings Bank may pay any item that is presented following the lapse of any stop payment order.

Customer Liability

You are responsible for all upgrades to maintain system requirements and maintenance of your computer equipment.

You are responsible for all transfers and bill payments you authorize using Online Banking Service. If you permit others to use your password to perform transactions, you are responsible for any transactions they authorize from your accounts.

You will tell us at once if you believe your Username or Password has been lost or stolen. Telephoning us is the best way of keeping your possible losses down. If you tell us within two (2) business days, you can lose no more than fifty dollars ($50) if someone uses your Online Banking account without your permission. If you do not tell us within two (2) business days after you learn of the unauthorized use of your Online Banking account and we can prove we could have stopped someone from using your Online Banking account without your permission if you had given us notice, you can lose as much as five hundred dollars ($500).

Also, if your statement shows transfers you did not make, tell us at once. If you do not tell us within sixty (60) days after the statement was mailed or otherwise made available to you, you may not receive back any money you lost after the sixty (60) days, and therefore, you could lose all the money in your account (plus your maximum overdraft line of credit, if applicable), if we can prove that we could have stopped someone from taking the money had you given us notice in time. If a good reason (such as a long trip or hospital stay) keeps you from giving the notice, we will extend the time periods.

Our Liability Limitations

We will process and complete all Online Banking transactions and transactions initiated through the Bill Payment Service that comply with the terms of this agreement. If we do not complete such a transaction, we will be liable for your losses or damages. However, there are some exceptions. We will not be liable, for instance:

• If, through no fault of ours, you do not have enough money in your account to complete the payment or transfer.
• If the payment or transfer would go over the credit limit on your overdraft line.
• If the payment does not appear in the “My Bills” and “Payments Outbox” at the time you initiate a bill payment or a modification of a bill payment.
• If the Online Banking Service, your equipment, the software or any communications link is not functioning properly and you knew about the malfunction or were advised of it by us before you attempted to execute a transaction or, in the case of an automatic or recurring payment or transfer, at the time such payment or transfer should have occurred.
• If the Payee mishandles or delays crediting or accounting for a payment properly sent by us.
• If you did not properly initiate a transaction or provide us with the correct names and account information for your payees.
• If circumstances beyond our control (such as but not limited to, fire, flood, power outage, equipment or technical breakdown, etc.) prevent the payment from being made, despite reasonable precautions that we have taken.
• We have received incomplete or inaccurate information from you or a third party involving the account with respect to a transfer or payment.
• We have reasonable basis to believe that an unauthorized use of your User ID, Password, or account has occurred or is occurring.
• The funds are subject to legal process or other hold or encumbrance restricting such payment or transfer.
• Your subscription to the Service or your account has been terminated for any reason.
• There may be other exceptions stated on our agreement with you.

East Boston Savings Bank is not responsible for any electronic virus or viruses that you may encounter. We suggest that you routinely scan your personal computer using a virus protection product.

We are not responsible for any loss, damage, or injury resulting from (i) an interruption in your electrical power or telephone service; (ii) the disconnection of your telephone line by your telephone company or deficiencies in your line quality; or (iii) any defect or malfunction of your personal computer, modem, telephone line, or software.

Error Resolution

In case of errors or questions about your electronic fund transfers, telephone us at 877-223-8880 or write us at Mt. Washington Bank, P.O. Box 101, South Boston, MA 02127. Notification should be made as soon as possible if you think that your statement is wrong or if you need more information about a transaction. You must contact us no later than sixty (60) days after the statement on which the problem or error appears was made available to you. You must
be prepared to provide the following information:

• Your name and account number.
• A description of the error or transaction you are unsure about along with an explanation as to why you believe it is an error or why you need more information.
• The dollar amount of the suspected error.

If you provide oral notice, you may be required to send in your complaint or question in writing within ten (10) business days.

We will determine whether an error occurred within ten (10) business days (twenty (20) business days for new accounts) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to forty-five (45) days (ninety (90) days for new accounts and foreign initiated or point of sale transfers) to investigate your complaint or question. If we decide to do this, we will credit your account within ten (10) business days (twenty (20) business days for new accounts) for the amount which you think is in error, so that you will have the use of the money during the time it takes to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within ten (10) business days, we may not credit your account. The extended time periods for new accounts apply to all electronic fund transfers that occur within the first thirty (30) calendar days after the first deposit to the account is made, including those for foreign initiated or point of sale transactions.

We will tell you the results within three (3) business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.

Suspension of Service

In the event of repetitive overdrafts, failed payments or transfers, we reserve the right to suspend your subscription to Online Banking Services. This suspension may be made without prior notice to you. If your subscription is suspended, transactions that were previously scheduled will be canceled.

Confidentiality of Account Information

As described below, we will disclose information to third parties about you and your accounts:

• When we have entered into an agreement with another party (authorized agent) in order for us to provide you with Online Banking Services, we will provide this party with information about your accounts and your Online Banking transactions in order to carry out your transactions.
• Where it is necessary for completing transfers and payments in order to verify the existence and condition of a payment account for a payee or holder of a check issued through the Online Banking Service.
• In order to comply with laws, government agency rules or orders, court orders, subpoenas or other legal process or in order to give information to any government agency or official having legal authority to request such information.
• If you give us your written permission, or
• For any legitimate business need.

Termination

Unless otherwise required by applicable law, we may terminate this agreement for any reason without prior notice. You also have the right to terminate the services provided under this Agreement by calling us at 877-223-8880 or writing to us at Mt. Washington Bank, P.O. Box 101, South Boston, MA 02127. If you make your termination request by telephone, we may require you to put your request in writing and send it to us within ten (10) business days after you call. Since termination requests take up to thirty (30) days to process, you should cancel all outstanding payment or transfer orders in addition to notifying us of your desire to terminate the Service. We will not be liable for payments or transfers not canceled or payments or transfers made due to lack of proper notification by you of service termination.

Joint Accounts

If your account is a joint account, a request for Online Banking Services from one account holder will be deemed a request from all account holders and each of you agrees that any account holder has the authority to use the Online Banking Service. You both agree to be jointly and severally liable under the terms of this agreement and all other agreements, which govern your account. In addition, either account holder is authorized to terminate the Online Banking Services. We are not responsible for notifying any remaining account holders of the Online Banking Service termination.

Additional Terms and Conditions

In addition to the preceding terms and conditions, you agree to be bound by and comply with East Boston Savings Bank rules and by-laws, and applicable state and federal laws and regulations.

We may amend these terms and conditions, or the applicable fees and charges, at any time, effective upon publication. We will send you notice of any amendment at your last known address or transmit notice of the change or amendment via e-mail at least thirty (30) days prior to the effective date of the change, if required by law. However, if the change is made for security purposes, we can implement it without giving you prior notice. Your use of the Services following transmittal of the notice of change or amendment constitutes your acceptance of such changes or amendments. New Online Banking features and services may be also be introduced periodically. By utilizing these new services when they become available, you agree to be bound by the terms and conditions that will be made available to you for these services.
In the event of a dispute regarding the Services, you and we agree to resolve the dispute by looking to the terms and conditions contained herein. The terms and conditions contained here, as amended from time to time, shall supersede any and all other representations made by our employees.

Electronic Statement Delivery ("Online Statements")

1. The Scope of Your Consent

If you consent to Online Statements, you also consent to delivery of the following categories of communications from us in electronic form:

• Periodic and annual statements you are provided in connection with the deposit accounts for which we offer, and you select, electronic delivery, whether now or in the future;
• Images of checks paid against your account(s) during the statement period, if applicable;
• Consumer disclosures, as applicable, that are required and may be provided on a consumer’s periodic statements, including, but not limited to, the Error Resolution Notice required by the federal Electronic Fund Transfer Act and Massachusetts General Laws Chapter 167B, certain deposit account terms as required under the federal Truth-in-Savings Act, and the Billing Rights Statement required by the federal Truth in Lending Act and Massachusetts General Laws Chapter 140D;
• Notices and other communications we may send to you, including but not limited to notices regarding changes to the terms of your account, including applicable fees. Your continued use of the Services following such communication will constitute your acceptance of the revised terms. (Certain changes in terms notices that would normally be provided as an insert with your paper statement may continue to be provided in paper form via U.S. mail or may be provided by e-mail.)

If your account is joint with another person or persons, one joint owner’s election to receive Online Statements shall apply to both or all of you.
You understand that once we process your Online Statement request, we will discontinue mailing printed account statements to your mailing address of record unless you tell us otherwise (as described below).

2. How We Will Provide Online Statements

You must provide a valid e-mail address for our notification purposes. Each statement period we will send you an email notice advising you of the availability of your Online Statement. Once you receive our e-mail notice you may then access your current Online Statement at the EBSB Online Banking website. Your Online Statement may be accessed for a period of two years after it is first made available to you.

If an e-mail we send to your e-mail address of record is returned as undeliverable we will attempt to contact you by telephone or U.S. mail, but we are not obligated to do so.

3. Your Right to Withdraw Consent to Online Statements

You may withdraw your consent to have your statements provided in electronic form at any time.  You will not be charged a fee to withdraw your consent. However, if you withdraw your consent, any fees we may have been waiving on your account based on your agreement to receive electronic statement delivery will be charged subsequently. If your account is one that requires electronic delivery of statements, withdrawal of your consent to Online Statements may also result in the conversion of your account to another account type, if and as disclosed in your particular account disclosure provided to you at account opening.

4. Requesting a Paper Copy of a Statement

You may request a paper copy of any Online Statement, check image, disclosure or notice received electronically under this agreement by writing to us at the address for notices below within two years after we provided the statement, image, disclosure or notice to you electronically. You may be charged a fee for a duplicate copy, as described in our then current Personal Service Fee Schedule. However, you will not be charged a fee if you request a copy of the back of a check paid on your account.

5. Your Duty to Review Your Online Statements

Your Online Statement will be dated up to four days prior to the day of the e-mail notifying you of the availability of your Online Statement. You must promptly access and review your Online Statement and notify us within the applicable time period specified in your applicable Online Banking Services Agreement of any error, unauthorized transaction, or other discrepancy. The applicable time period within which you must notify us begins on the day we send you the e-mail notification, regardless of when you receive or open your Online Statement.

6. Online Statement Access

Access to Online Statements may be unavailable at times due to scheduled maintenance, unscheduled maintenance, or system outage. In addition, both environmental and physical events may occur that may cause the Services to become unavailable. We will make every reasonable effort to ensure the availability of access to your Online Statements through the Services. However, we are not liable for the unavailability of the Services or any damage that may result from your inability to access your Online Statement.

7. Updating Your Contact Information

It is your responsibility to provide us with an accurate and complete e-mail address, postal address, and telephone number. You must promptly notify us of any change in your contact information. You may change your contact information with us through the Services or by contacting us directly as described above.

8. Our Right to Terminate Online Statement Delivery

We reserve the right, in our sole discretion, to discontinue providing statements to you electronically and revert to paper statements at any time. We will provide you with notice of any such termination as required by law.

9. Verification of Ability and Consent to Receive Statements and Other Communications Electronically

Before we can provide you with periodic statements and other disclosures and notices in electronic format, you must demonstrate to us that you can access your statement or other communications in the same manner that it will be provided. Your consent to electronic delivery by your electronic “click” within Online Banking or on the Online Banking enrollment page demonstrates to us that you have the minimum hardware and software specifications described above and that you wish to receive electronic delivery of your account statements, disclosures and other communications from us.